BEETL orders are packed with protection and love. Dispatched the same day with orders before midday and next day for orders after midday. Weekend orders dispatched on Monday morning.

– Standard shipping 2-3 days.

- Express offered for 1-2 days.

– Standard shipping 2-3 days.

- Express offered for 1-2 days.

- A little extra time for states outside of NSW, VIC and QLD.

– Standard shipping 4-5 days.

- Express offered for 3-4 days.

• Our Baby Cream is the #1 seller in the range. Lightweight and easily absorbed, it’s best used as an everyday, all-over moisturiser for dry and sensitive skin.
• Our Baby Balm is a rich barrier balm with 15% zinc, ideal for nappy rash, chafing and targeted areas of dry, irritated or eczema-prone skin.
• The Duo of the 2x together is our top selling bundle as together they maintain and soothe sensitive skin.

Our baby balm is best for clearing eczema and irritation spots.

However to maintain the skins condition, we recommend starting with our Baby Cream + Baby Balm Duo for dry, sensitive and eczema-prone skin.

Apply Baby Cream first to hydrate and support the skin barrier, followed by Baby Balm on particularly dry or irritated areas to create a protective layer.

While we don't claim to treat or cure eczema, many families use BEETL as part of their daily routine to help soothe dry, irritated skin and support a healthy skin barrier. Our formulations have been trusted by New Zealand families for over 30 years and were originally created by founder Kirsty's mother, a doctor and herbalist.

• Our Baby Cream is nut-free.
• Our Baby Balm contains refined almond oil, as this has been formulated for effectiveness towards skin irritation. We recommend checking the full ingredient list and seeking medical advice if there is a known or severe nut allergy.

Yes. BEETL was created with delicate, sensitive skin in mind and is suitable for newborns from birth.

Our formulations are made with gentle, naturally derived ingredients that have been trusted by New Zealand families for over 30 years. Every product is designed to nourish and protect sensitive skin.

If you are concerned about nut oils, please opt for the Baby Balm instead of the Baby Cream.

As with any skincare product, we recommend patch testing before first use.

Yes the Baby Balm was designed for nappy rash and other skin irritations and with a zinc base this creates a protective barrier and help shield the skin from moisture and irritation.

• After bathing, apply Baby Cream to the scalp to help soften dry, flaky skin.
• Gently use the BEETL Baby Brush to loosen and lift flakes, then reapply the cream and leave overnight. Repeat as needed.

Yes. BEETL is gentle enough for the face and is commonly used on dry cheeks, around the mouth, windburn and dribble rash. Avoid direct contact with the eyes.

• BEETL skincare is made in New Zealand using premium ingredients and our signature botanicals.
• A little goes a long way, and its multi-purpose formula can be used every day for dry and sensitive skin, as well as cradle cap and areas prone to irritation.
• It’s backed by 200+ five-star reviews and multiple baby skincare awards, giving families confidence that its natural AND works.

Absolutely. While BEETL was originally created for babies and children with sensitive skin, our products are loved by the whole family and have many 5 star reviews from people of all ages.

From newborns to grandparents, BEETL is designed to nourish and protect sensitive skin at every age and stage.

BEETL does not contain synthetic fragrances or parfum.

Instead, our products are naturally scented with carefully selected botanical oils, including lavender, chosen not only for their gentle aroma but also for their skin supporting properties.

All BEETL Skincare products are made in Aotearoa, New Zealand.

All BEETL bags and brushes are made in China.

All BEETL Skincare products are vegan except for the Baby Balm, which contains beeswax.

BEETL packaging is globally certified by quality and environmental management systems (ISO 9001 and ISO 14001 100% PCR HDPE, FSC certified cardboard).

BEETL Skincare products and formulations are not tested on animals. All of our formulations are tested on an array of chemists, doctors, herbalists, and people in Kirsty’s life, until the perfect formulation is developed.

Hassle free returns:

BEETL products purchased on beetl.co.nz can be returned for a refund or exchange within 21 days of delivery. The product must be unopened, in its original condition. Please return with your order number to:

New Zealand: BEETL, 76 Westpoint Drive, Hobsonville, Auckland 0618, New Zealand

Australia: BEETL, 6/73 Willarong Rd, Caringbah NSW 2229

You are responsible for shipping costs incurred when sending items back to BEETL.

If your product is delivered damaged, please send us a photo of the damage to kirsty@beetl.co.nz on confirmation of the damage, BEETL will provide a replacement.

BEETL products purchased in a department store, retail store or elsewhere must be returned to the place of purchase.