BEETL orders are packed with protection and love. Dispatched the same day with orders before midday and next day for orders after midday. Weekend orders dispatched on Monday morning.

– Standard shipping 2-3 days.

- Express offered for 1-2 days.

– Standard shipping 2-3 days.

- Express offered for 1-2 days.

- A little extra time for states outside of NSW, VIC and QLD.

– Standard shipping 4-5 days.

- Express offered for 3-4 days.

Not all BEETL products are nut free. Our Baby Cream and Everything Oil contain sweet almond oil, chosen for its effectiveness in protecting and soothing dry, sensitive skin.

Sweet almond oil was specifically recommended for the original BEETL formulations by founder Kirsty's mother, a doctor and herbalist who developed the recipes over 40 years ago.

If you prefer to avoid nut oils, we understand and would recommend our Baby Balm which does not contain nut oil and is a rich, protective alternative.

Our baby balm is best for clearing eczema and irritation spots.

However to maintain the skins condition, we recommend starting with our Baby Cream + Baby Balm Duo for dry, sensitive and eczema-prone skin.

Apply Baby Cream first to hydrate and support the skin barrier, followed by Baby Balm on particularly dry or irritated areas to create a protective layer.

While we don't claim to treat or cure eczema, many families use BEETL as part of their daily routine to help soothe dry, irritated skin and support a healthy skin barrier. Our formulations have been trusted by New Zealand families for over 30 years and were originally created by founder Kirsty's mother, a doctor and herbalist.

Yes. BEETL was created with delicate, sensitive skin in mind and is suitable for newborns from birth.

Our formulations are made with gentle, naturally derived ingredients that have been trusted by New Zealand families for over 30 years. Every product is designed to nourish and protect sensitive skin.

If you are concerned about nut oils, please opt for the Baby Balm instead of the Baby Cream.

As with any skincare product, we recommend patch testing before first use.

Yes the Baby Balm was designed for nappy rash and other skin irritations and with a zinc base this creates a protective barrier and help shield the skin from moisture and irritation.

Yes. BEETL is gentle enough for the face and is commonly used on dry cheeks, around the mouth, windburn and dribble rash. Avoid direct contact with the eyes.

BEETL is made in New Zealand using premium, natural ingredients.

Many families try multiple natural creams before finding one that works, while others rely on ongoing treatments and steroid creams. BEETL was created as one simple, effective skincare routine for the whole family, designed to soothe, protect and support the skin barrier using quality ingredients that work.

Additional BEETL is designed for multiple purchases, eczema, cradle cap, dermatitis, drool rash, cracked hands- one product, multiple use so you don't have to purchase many.

A little goes a long way, making each tube last longer than you might expect.

Absolutely. While BEETL was originally created for babies and children with sensitive skin, our products are loved by the whole family and have many 5 star reviews from people of all ages.

From newborns to grandparents, BEETL is designed to nourish and protect sensitive skin at every age and stage.

BEETL does not contain synthetic fragrances or parfum.

Instead, our products are naturally scented with carefully selected botanical oils, including lavender, chosen not only for their gentle aroma but also for their skin supporting properties.

All BEETL Skincare products are made in Aotearoa, New Zealand.

All BEETL bags and brushes are made in China.

All BEETL Skincare products are vegan except for the Baby Balm, which contains beeswax.

BEETL packaging is globally certified by quality and environmental management systems (ISO 9001 and ISO 14001 100% PCR HDPE, FSC certified cardboard).

BEETL Skincare products and formulations are not tested on animals. All of our formulations are tested on an array of chemists, doctors, herbalists, and people in Kirsty’s life, until the perfect formulation is developed.

Hassle free returns:

BEETL products purchased on beetl.co.nz can be returned for a refund or exchange within 21 days of delivery. The product must be unopened, in its original condition. Please return with your order number to:

New Zealand: BEETL, 76 Westpoint Drive, Hobsonville, Auckland 0618, New Zealand

Australia: BEETL, 6/73 Willarong Rd, Caringbah NSW 2229

You are responsible for shipping costs incurred when sending items back to BEETL.

If your product is delivered damaged, please send us a photo of the damage to kirsty@beetl.co.nz on confirmation of the damage, BEETL will provide a replacement.

BEETL products purchased in a department store, retail store or elsewhere must be returned to the place of purchase.